Official Documents

Magnum jili Privacy Policy — Protecting Malaysian Users' Data

Your privacy is our priority. This policy sets out transparently how Magnum Jili collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.

Updated: 1 January 2026
Bahasa Melayu (ms-MY)
Malaysia PDPA 2010

How We Protect Your Privacy

Six core principles that underpin magnum jili's Privacy Policy in safeguarding the personal data of Malaysian users.

256-bit SSL Encryption

All data transmitted between your device and magnum jili's servers is protected by industry-standard 256-bit SSL encryption. Your personal and financial information remains inaccessible to unauthorised parties.

No Data Sales

Magnum Jili does not sell, rent, or disclose your personal information to third parties for marketing purposes without your consent. Your data is not our product — your trust is our asset.

Full User Control

You have the right to access, correct, port, or request deletion of your personal data at any time. We provide a straightforward and transparent process for managing your privacy choices.

Malaysia PDPA Compliance

This privacy policy is drawn up in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010. We are committed to complying with all applicable data protection legislation in Malaysia.

Secure Data Storage

Your data is stored in data centres protected by strict physical and digital security controls. We conduct regular security audits and limit access to authorised personnel only.

Data Breach Notification

In the event of a data security breach affecting your information, magnum jili will notify you within 72 hours and take immediate remedial action in accordance with legal requirements.


Important Note: This Privacy Policy describes Magnum Jili's data handling practices. By using our platform, you agree to the collection and use of information as described here. Please read this document carefully.
1

Introduction & Scope of Privacy Policy

Welcome to the magnum jili Privacy Policy page. We understand that your trust is our most valuable asset, and we take the responsibility of protecting your personal information very seriously.

This Privacy Policy applies to all users of the Magnum Jili platform — whether accessed via our official website at magnumjili.com or our mobile app. It explains how we collect, use, store, share, and protect your personal data as a user in Malaysia.

We operate in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010, which sets rigorous data protection standards for organisations handling the personal information of Malaysian citizens and residents.

Definition of "Personal Data": In the context of this policy, personal data refers to any information that can be used to identify you, directly or indirectly — including your name, ID card number, email address, phone number, financial information, and platform usage data.
2

Types of Personal Data We Collect

Magnum jili collects personal data through several means, depending on how you interact with our platform. Below is a breakdown of the types of data we collect:

Data Category Example Information Purpose of Collection
Identity Data Full name, MyKad number, date of birth, gender Identity verification & KYC
Contact Data Email address, Malaysian phone number, residential address Communication & customer support
Financial Data Bank account details, e-wallet numbers (TnG, GrabPay, DuitNow) Deposit & withdrawal processing
Technical Data IP address, device type, browser, operating system Security & fraud detection
Usage Data Gaming history, slots/baccarat/blackjack preferences, login timestamps Experience personalisation & analytics
Communication Data Live chat records, support emails, complaints Service improvement

We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data categories such as health information, religious beliefs, or political views.

3

How We Use Your Data

The personal data we collect is used responsibly and only for the purposes stated. magnum jili will not use your data for any other purpose without your prior consent.

  • Account Management: Registering, verifying, and managing your user account on the Magnum Jili platform.
  • Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX, as well as managing withdrawals to your bank account.
  • Identity Verification (KYC): Meeting legal compliance requirements, including age verification and anti-money laundering obligations.
  • Customer Support: Responding to enquiries, resolving complaints, and providing technical assistance to users.
  • Platform Security: Detecting and preventing fraud, hacking, account misuse, and suspicious activity.
  • Personalisation: Tailoring game recommendations — such as the latest slots, e-sports, or EPL Sports Betting — based on your gaming history.
  • Marketing Communications: Sending you promotional information, bonus offers, and platform updates (only where you have given your consent).
  • Legal Compliance: Complying with legal obligations, court orders, or requests from lawful authorities.
Legal Basis for Processing: We process your data on the basis of contract fulfilment (user agreement), legal obligations (PDPA, AML), our legitimate interests (platform security), and in some cases, your explicit consent.
4

Third-Party Data Sharing & Disclosure

Magnum jili does not sell or rent your personal data to any third party. However, in certain circumstances, we may need to share your data with the following parties:

  • Payment Providers: Financial institutions and e-wallet providers such as Touch 'n Go, GrabPay, DuitNow, and Maybank2u that process your transactions. They are subject to their own privacy policies and regulatory compliance requirements.
  • Game Providers: Third-party game software providers that supply slots, Live Casino, and other games on our platform. Only the minimum necessary data is shared.
  • Authority: Malaysian law enforcement agencies, courts, or regulatory bodies when required by law or court order.
  • IT Service Providers: Hosting companies, cloud service providers, and cybersecurity vendors that help us operate the platform. All are bound by strict confidentiality agreements.
  • Auditors & Legal Advisors: Independent auditors and legal counsel who assist us in meeting our legal and regulatory obligations.
Important: Magnum Jili does not share your data with third-party advertisers without your explicit consent. Every third party that receives your data is required to uphold data protection standards equivalent to or higher than our own.
5

Cookies, Tracking & Similar Technologies

The magnum jili platform uses cookies and similar tracking technologies to enhance the user experience, analyse usage patterns, and maintain platform security.

  • Essential Cookies: Required for core platform functions such as login, session management, and security. Cannot be disabled.
  • Performance Cookies: Collecting information on how you use the platform to help us improve website performance and speed.
  • Functional Cookies: Remembering your preferences — such as language, display settings, and favourite games — to deliver a more personalised experience.
  • Analytics Cookies: Helps us understand overall usage patterns — such as which games are most popular or when peak usage occurs.

You can manage your cookie settings through your web browser. Disabling certain cookies may affect platform functionality. For guidance on how to do this, refer to your browser's help documentation.

6

Data Security Measures

Magnum Jili continuously invests in security infrastructure to ensure your personal data remains protected against cyber threats, unauthorised access, and data breaches.

  • End-to-End Encryption: All sensitive data is encrypted using AES-256 standards, both in transit and at rest.
  • Two-Factor Authentication (2FA): Additional security options to protect your account from unauthorised access.
  • 24/7 Monitoring: Our automated monitoring system detects suspicious activity around the clock and alerts the security team immediately.
  • Regular Security Audits: Independent penetration testing and security audits are conducted regularly to identify vulnerabilities.
  • Internal Access Controls: Only authorised personnel may access user data, and every instance of access is recorded in an audit log.
Shared Responsibility: While we take every reasonable precaution on our end, data security also depends on your actions. Use a strong password, never share your login credentials, and always log out when you're done — especially on shared devices.
7

Your Rights as a User

Under Malaysia's PDPA 2010 and our privacy policy, you have the following rights regarding your personal data held by Magnum Jili:

Right of Access

Request a copy of the personal data we hold about you at any time.

Right to Rectification

Correct any personal data that is inaccurate or incomplete.

Right to Erasure

Requesting deletion of your data, subject to legal obligations.

Right to Object

Object to the processing of your data for direct marketing purposes.

Right to Data Portability

Receive your data in a machine-readable format.

Right to Restriction

Requesting restriction of data processing under certain circumstances.

To exercise any of the rights above, please contact us by email at support@magnumjili.com with the subject line "Privacy Rights Request". We will process your request within 30 business days.

8

Cross-Border Data Transfers

In some cases, your personal data may be processed or stored outside Malaysia — for example, on cloud servers in another country. When this happens, magnum jili ensures that:

  • Data transfers are only made to countries with data protection standards equivalent to or stricter than those in Malaysia.
  • Comprehensive data processing agreements are signed with all receiving parties to protect your rights.
  • Appropriate technical and organisational measures are in place to protect data during transfer.
  • You will be notified if there are any significant changes to the location where your data is processed.
9

Data Retention Period

Magnum Jili retains your personal data only for as long as necessary for the stated purposes or as required by Malaysian law.

Data Type Retention Period
Active account data For as long as the account is active + 7 years after closure
Financial transaction records 7 years (AMLA & PDPA requirements)
Support communication logs 3 years from the date of last interaction
Technical log data 12 months from the date of creation
Marketing data (with consent) Until you withdraw your consent
KYC Documents 5 years after account closure

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.

10

Links to Third-Party Websites

The Magnum Jili platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies solely to the Magnum Jili platform.

  • Magnum Jili is not responsible for the privacy practices or content of third-party websites.
  • We encourage you to read the privacy policy of every third-party website you visit.
  • Links to external websites do not imply that Magnum Jili endorses or supports their content.
11

Child Protection

The magnum jili platform is intended solely for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.

  • Should we discover that a child's data has been collected inadvertently, we will delete it immediately.
  • Parents or guardians who suspect their child has registered on our platform are asked to contact us immediately at support@magnumjili.com.
  • We carry out age verification during registration and reserve the right to request proof of age at any time.
12

Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO):

  • Email: support@magnumjili.com
  • Email Subject: "Privacy Policy Enquiry" or "Personal Data Complaint"
  • Response Time: Within 3 business days for general enquiries; 30 days for formal rights requests
  • Live Chat: Available 24/7 on the magnum jili platform

You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (PDPD) if you believe your privacy rights have been violated and we have failed to resolve your complaint to your satisfaction.

Policy Amendments: magnum jili reserves the right to update this Privacy Policy at any time. Significant changes will be communicated via email or a prominent notice on the platform. The "Updated" date at the top of this page reflects the latest version in effect.
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Your Data is Safe. Let's Play!

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Bahasa Melayu